10 Free University-Level Online Courses in Business and Marketing

Did you know that there is a number of universities (including some of the world’s top schools) that offer free access to their courses?

Below you may find my compilation of business, marketing and entrepreneurship-related courses that are currently available for free access:

BUSINESS

  • Developing Innovative Ideas for New Companies with Dr. James V. Green (University of Maryland): on Coursera
  • Introductory Probability and Statistics for Business with Fletcher Ibser (UC Berkeley): on YouTube / iTunes
  • Supply Chain Management & Logistics: An Introduction to Principles and Concepts with Richard Wilding (Cranfield University): on iTunes
  • Surviving Disruptive Technologies with Hank Lucas (University of Maryland): on Coursera

 

ENTREPRENEURSHIP

  • Entrepreneurship and Business Planning with Mark Juliano (Carnegie Mellon): on iTunes / Feed
  • Entrepreneurship Through the Lens of Venture Capital with multiple instructors (Stanford University) on iTunes / YouTube
  • Technology Entrepreneurship with Chuck Eesley (Stanford University): on YouTube / iTunes

 

MARKETING

  • Marketing 321 with Elaine Daussy (Texas A&M): on iTunes

 

OTHER (RELATED)

  • Search Engines: Technology, Society and Business with Marti Hearst (UC Berkeley): on YouTube
  • The Future of the Internet with Ramesh Johari (Stanford University): on iTunes

 

If you know of any other ones, please post links to these via the “Comments” form below. Please make sure that they are full courses (not merely previews/teasers)

American Marketing Association DC Seminar on Affiliate Marketing

While I love speaking to audiences who are savvy in affiliate marketing, I also really enjoy discussing it with people who are not new to marketing, yet aren’t too familiar with what affiliate marketing is, how it works, and what an affiliate program can do for their business as a marketing tool. Three of such seminars/workshops of mine are coming up in the month of May. This coming Wednesday (on May 1) I am speaking in Washington, DC at a seminar organized (for advertisers) by the DC chapter of the American Marketing Association:

This is going to be a one-hour crash course on making affiliate marketing work for your business. If you live/work in the District, NoVA or SoMD, I hope to see you there at 6:30 pm on May 1.

If Europe is closer/better for you, I am also going to be conducting similar seminars in Romania and the Netherlands later this month [details here].

First Comprehensive Affiliate Management Book in Chinese

Less than a year ago I announced that Wiley “signed a contract with a Beijing-based publisher for the translation and publication of my ‘Affiliate Program Management: An Hour a Day‘ book.”

In 2012 China’s population of Internet users rose 10 percent adding 51 million to the previous number of 510 million users. “Chinese leaders encourage Internet use for business and education” [source], and the Internet penetration is nearing 50 percent of the country’s population [source]. I am extremely excited that at a time like this my “Affiliate Program Management: An Hour a Day” has come out in Chinese:

The Chinese translation of my book has been published just two weeks ago, and is now hitting bookshelves.

This is the first comprehensive affiliate marketing book in Chinese, and I am looking forward to flying to China for book launch activities (exact dates TBC).

Affiliate Marketing Book Receives Small Business Classic Award

classic: noun : a work of enduring excellence [Merriam-Webster Dictionary]

Today is a very special day for me. Due to your overwhelming support, my “Affiliate Program Management: An Hour a Day” tome has won a big award, winning the first place in the Classics category of 2013 Small Business Books Awards.

I feel honored and altogether humbled to be acknowledged in this way. As far as I understand this is the first time an affiliate marketing book gets selected as a small business classic. Thank you for your support, everyone! It means the world to me!!

In case you haven’t yet heard, later this Spring the book is coming out in Russian, and it is now also being translated into Chinese. If you are interested in acquiring translation rights for it, I’d love to hear from you.

Affiliate Management Hour – 2013 Small Business Book Award Nominee

Yesterday I was pleased to learn that my last book — “Affiliate Program Management: An Hour a Day” — has been nominated for a 2013 Small Business Book Award. I’ve learned about it from this Tweet:

I am especially honored to see it being nominated in the Classics category.

At the time of this writing, the book has 65 reviews on Amazon.com, averaging 5 stars.

As I have mentioned in a recent interview to Affiliate Window, “Affiliate Management Hour” is now being translated into Russian and Chinese. Should you be interested in publishing it in other languages, do talk to me. I’d love to also see it in Spanish, Japanese, Portuguese, German, French, and a number of other languages [details here].

Super Bowl 2013 Power Outage: Best Reactions & Lessons to Learn

When the lights turned off over half of the Mercedes-Benz Superdome in the middle of SuperBowl XLVII, I Tweeted:



Honestly, I didn’t expect some of the turns this “talk” has ended up taking, and today (one workweek into the reflections on it, and reactions to it) I’d like to bring a compilation of the five articles I’ve found to be most interesting. Here they are (in chronological order):

1. How Advertisers Made The Super Bowl Power Outage Work For Them by Jennifer Rooney of Forbes.com (02/03/2013, 10:13p)

2. 10 Innovative Social Media Newsjacks of the Super Bowl Power Outage by Anum Hussain of HubSpot (02/04/2013, 11:30p)

3. Marketing Lessons From Super Bowl Power Outage by Daniel Rodriguez of Indivly Magic (02/04/2013)

4. Marketing Lessons and Missed Opportunities From Super Bowl XLVII by Julio Fernandez at HuffingtonPost.com (02/05/2013, 11:51a)

5. Four Things Corporate IT Can Learn from the Super Bowl Power Outage by Jay Livens of Iron Mountain (02/06/2013)

Have you found some interesting follow-ups on the subject? Please share them through the “Comments” area below. I’d love to read them too.

Facebook Gifts and Principles of Effective Social Commerce Campaigns

On December 11, 2012 Facebook rolled out a new feature. A little too late in my opinion for pre-Christmas shopping, but they have made it possible for “everyone in the U.S.” to receive gifts from friends [original announcement here]. Of course, the friend would have to pay for the gift. That’s the whole point of the exercise. Long gone are the days when we all wondered how (wasn’t the better question “when”?) Facebook is going to monetize their massive membership base.

On the same day TechCrunch‘s Josh Constine ran some numbers and concluded that “Facebook could earn up to $1 billion a year from Gifts” [more here]. His higher-end estimate was based on Facebook earning 20% per purchase. Knowing a bit about what various merchants pay through their affiliate programs, I, actually, think that Facebook’s average cut is closer to 10% here. While they do feature some products from higher-paying niches (e.g. magazine subscriptions, T-shirts, sunglasses, gift baskets) which may yield 20% in “commissions” to Facebook, the majority currently featured merchants do not really pay as much as that. The more common range would be 5%-6% (e.g. Target, iTunes, Cheryl’s) to 7% (e.g. Starbucks) or, maybe, 10% (e.g. Brookstone).

But whether they are going to reap $510 million or $1.02 billion is really irrelevant. The idea itself is great, and represents a perfect example of a well-built social commerce campaign. Here’s a screenshot of how I saw it earlier this morning:

This is one beautifully-crafted social commerce campaign (from which we can all learn something). It is:

(1) Timely — It is Scott’s birthday.

(2) Relevant — He is my friend, and I am a perfect “target audience” for gift buying.

(3) Convenient — I can buy my gift right there and then (out of their selection of gifts) without having to search elsewhere.

(4) It incorporates compelling Social Proof — My others friends, whom I trust, “have used Facebook Gifts” already. What am I waiting for?

Now, if you’ll excuse me, I have to go check my own social media or other online marketing initiatives — to see how they compare with what Facebook is doing with Gifts. I’m sure I’ll find plenty of things to tweak.

Excessive Shipping Costs – Top Reason for Shopping Cart Abandonment

I love Guinness.

However, ever since an Irish friend has recommended me to try Beamish, I’ve been asking about it in every grocery (and liquor) store around. Unfortunately, to no avail…

Finally, I’ve decided to look for it online. Luckily, I was able to find an online store — located within just 50 miles from me — that carried it. “Wow! How terrific!” I thought.

I added a four-pack to my shopping cart, and proceeded to checkout. Having reached the “Enter Zip for estimated shipping” field, I’ve entered mine, and oh my… Here’s what I’ve seen:

Did you know that 7 to 9 out of 10 online shopping carts get abandoned? Yes, between 70% and 88% of online customers leave the shopping cart without completing their purchase! And guess what the main reason is…

Per Forrester, the top reason for online shopping cart abandonment is excessive shipping costs with 44% of consumers dropping out under the shock of that “shipping and handling” field [more here]. ComScore echos these findings, revealing that as much as 55% of online customers abandon their shopping carts when shipping costs made “the total purchase cost more than expected” [more here]. My above case exemplifies it better than anything. Four pints of beer that cost $10 shouldn’t cost 246% of their price to ship — especially when I am only one-hour drive away from the store’s physical location.

If you run an online store, re-think your approach today. Whenever possible, offer free shipping (over a certain amount, of course) to (a) encourage greater spending, and (b) take the “shipping cost” stress out of the equation.

Is Your Business Local? Target Your Online Advertising Accordingly!

A recent study by EyeTrackShop (ETS) has revealed that due to the way Facebook users view it (see ETS’ heatmap below), “Facebook’s page post ad visually outperforms its standard ad.” The ads that imitate posts on your timeline yield “200% higher visibility” than the right sidebar ads [more here].

However, regardless of the types of ads that you use (Facebook, Twitter, paid search campaigns, etc), before wasting your advertising dollars, tweak your settings to display your ad only to your target audience. For example, if you run a taxi service which covers Washington, DC and vicinities, no need to bid on taxi-related keywords/key-phrases nationally. Serve your ads only to Internet users in DC, Northern Virginia, and Southern Maryland.

Here is a Facebook “page post ad” that I couldn’t help but spot on my timeline yesterday night:

While, there are other things that could be improved here, the main one that jumps at me is that they are located in (and servicing!) Southern California. Malibu is 2,700 miles away from me. No matter how well they do their job, there is absolutely no sane way that they can wash my windows. Why waste the money on serving this ad to me?

Facebook Opens Up Your Inbox to Strangers (for $1 per Message)

If you haven’t been to your Facebook “Messages” tab lately (since Wednesday, December 19, 2012, to be exact), go ahead — log into your Facebook profile and navigate to that tab. Upon doing so, you will see the following message (highlighting mine):

So, “now anyone can message you” — whether you know the person or not; and Facebook has announced this “update to messaging” in yesterday’s blog post. Here’s an excerpt from it:

Today we’re starting a small experiment to test the usefulness of economic signals to determine relevance. This test will give a small number of people the option to pay to have a message routed to the Inbox rather than the Other folder of a recipient that they are not connected with.

Several commentators and researchers have noted that imposing a financial cost on the sender may be the most effective way to discourage unwanted messages and facilitate delivery of messages that are relevant and useful.

This test is designed to address situations where neither social nor algorithmic signals are sufficient… This message routing feature is only for personal messages between individuals in the U.S. [source]

As you can see from the above screenshot, before this change strangers could also message us, but all their messages would land in the “Other” folder. Now you may see them in the “Inbox” instead.

Reuters adds:

A Facebook spokesman said the charge for the test is $1 per message, but added that the company is still looking for the “optimum” price. Users can only receive one of these paid, re-routed messages per week, he noted. [source]

Yesterday after Jill Whalen’s Tweet based on my earlier Tweet on the subject, an array of reactions followed. Here are just a couple of them:

 

 

What do you make of it?

Keep in mind, also, that less than two months ago Facebook crossed 1 billion users threshold and it now engages “nearly half of the world’s Internet users” [source].


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